Our Vision

At Bleachers and Seats, we are in business to provide excellent communication, customer service and, most importantly, peace of mind to our customers regarding the safety and functionality of their bleachers and basketball goals. Although our trade is inspecting and servicing equipment, we are first and foremost a customer service company. As we are successful:

• We will be considered the leading company in customer service for bleacher and basketball goal inspection/service/parts in the territories we serve.

• We will develop a relationship with all customers as a partner in safety, not just a vendor.

• We will be looked to as subject matter experts in safety by both customers and codes enforcement officials.

• Basketball goal safety will be treated as a matter of importance in building codes.

• Code compliance for bleachers and basketball goals will be seen as a necessary and achievable goal by our customers.

We must first meet the needs of our customers with the highest standard of quality, honest and prompt communication and integrity in all we do. Our customers are more than just customers. They are our neighbors and friends. We must do business in such a way that we are proud to bump into our customers in the grocery store or post office.

We must also serve the needs of our employees by providing a competitive wage, a clear path for upward mobility and a positive, respectful atmosphere. Bleachers and Seats should be a place where our employees feel like family and want to stay and grow with us. They should feel supported in trying new things and know that they have the freedom to fail and the freedom to learn.

We must finally look to the needs of our financial stakeholders. We cannot serve our customers or our employees without being both fiscally mindful and growth oriented.